Privacy policy

Last updated: October 23, 2026

Gratification Pets & Co. LLC (“Gratification Pets,” “we,” “us”) operates gratificationpets.com. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect
When you place an order, create an account, join our email list or contact us, we collect information you provide, such as your name, email address, phone number, shipping and billing address, and order details. Payment information is processed securely by our payment providers. We do not store full card numbers. When you browse the site, we and our service providers automatically collect device and usage information, such as browser type, pages viewed and IP address, through cookies and similar technologies.

How we use your information
We use your information to process and ship orders, provide customer service, send order and shipping updates, improve our website and products, prevent fraud, and, if you opt in, send marketing emails about new products and offers.

How we share your information
We share information only with service providers that help us run our business, including Shopify (our e-commerce platform), payment processors, and USPS for shipping, or when required by law. We do not sell your personal information.

Marketing emails
You can unsubscribe from marketing emails at any time using the link in any email. You will still receive transactional messages about your orders.

Cookies
You can control cookies through your browser settings. Disabling cookies may affect some site features, such as the shopping cart.

Data retention and security
We keep your information as long as needed to fulfill orders, meet legal and accounting obligations, and resolve disputes. We use reasonable safeguards to protect your information, though no method of transmission over the internet is completely secure.

Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information. To make a request, contact us using the details below.

Children
Our website is not directed to children under 13, and we do not knowingly collect their information.

Changes
We may update this policy from time to time. Changes take effect when posted on this page.

Contact
Gratification Pets & Co. LLC
P.O. Box 1671, New York, NY 10156
gratificationpets@gmail.com
(646) 448-4114